Content
Enterprise Support
Everyday, enterprise customers are challenged by increasingly sophisticated threats and new vulnerabilities. That's why preventing problems before they strike and helping customers recover quickly when they do is the goal of McAfee Technical Support.
Customer Service
Have questions about product registration, licenses, and grant numbers? Want to share your feedback or comments about our products and services? Our Customer Service department is there to help.
Register your product
Register your software today! Stay informed about product updates and upgrades, and get prompt technical support.
Contact Customer Service
We’ll answer all your customer service questions.
Licensing
The McAfee Protect Plus Program provides customers of any size unmatched procurement flexibility and value when purchasing McAfee software and hardware (appliance) solutions.
Technical Support
A Support Solution for Every Customer
Our global team of more than 1,000 support professionals and 200 threat researchers are available around the clock to help millions of corporate and consumer customers feel confident about their security coverage. With our comprehensive and flexible support portfolio, you define and select the offerings that best meet your needs.
Learn more about McAfee’s comprehensive and flexible portfolio of Technical Support and Hardware programs.
- Gold Technical Support
- Our standard 24/7 support offering
- Gold Select Technical Support
- Designed for organizations with up to 10,000 nodes.
- Platinum Technical Support
- Designed for organizations with up to 75,000 nodes
- Platinum Select Technical Support
- Global support for enterprises with more than 75,000 nodes
Self-Help Tools and Technologies
For technical questions and access to free knowledge search of solutions, manuals and FAQs, and the Technical Support ServicePortal.
KnowledgeBase Search
Access FAQs, product documentation, and KnowledgeBase solutions.
Technical Support ServicePortal
Help yourself by logging in or registering for access to our award-winning ServicePortal, which offers a vibrant KnowledgeBase, simple-to-understand video tutorials, and other self-help tools.
McAfee Global Solutions Lab
The Global Solutions Lab gives you hands-on access to McAfee products anywhere in the world. Secure Internet connectivity provides access to your lab environment without the need to purchase or transport products to your facilities.
