McAfee Support

How can we help you?

McAfee offers 24-hour online access to consumer support solutions through our Answer Center, as well as automated utilities such as McAfee Virtual Technician and FreeScan.

The Answer Center is a KnowledgeBase populated with a wealth of useful information for resolving the most common and current issues. Our automated tools provide a mechanism for you to make sure your virus protection and McAfee software are up to date.

If your issue is not resolved through the Answer Center or automated utilities, you will be presented with other contact options. Based on your needs, we also provide Gold or Platinum Technical Support to assist you with virus removal assistance over the telephone or via chat.